DATA PRIVACY POLICY
Updated Aug 2024
Introduction
Welcome to The Parochial Church Council (PCC) of Bishopston and St Andrews known as B&A Church.
B&A respects your privacy and is committed to protecting your personal data. This privacy notice will inform you of how we look after your personal data (regardless of where you visit us from), tell you about your privacy rights and how the law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.
Purpose of this privacy notice
This privacy notice aims to give you information on how we collect and process your personal data, including any data you may provide through this website when you interact with us, register for an event, donate to the charity, apply for a role as a volunteer or staff member, use our planning software for events/services, register to be a beneficiary of one of our charitable services or sign up to our newsletter.
This website is not expressly intended for children; however, we do collect data relating to children if they attend one of our events or take part in our activities.
B&A is committed to safeguarding the personal data it processes and to developing a data protection framework that is effective, fit for purpose and demonstrates an understanding of, and appreciation for, the General Data Protection Regulation (GDPR), UK data protection laws (including the Data Protection Act 2018) and any other relevant data protection laws and codes of conduct.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
The Parochial Church Council (PCC) of Bishopston and St Andrews known as B&A Church from this point onwards. Is a registered charity in England and Wales with number 1133747.
This privacy notice is issued on behalf of B&A church so when we mention "B&A", "we", "us" or "our" in this privacy notice, we are referring to the relevant charity (B&A Church) responsible for processing your data.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please email, or write to B&A Church, 279 Gloucester Road, Bristol BS7 8NY.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data)
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of events, products or services you have purchased from us or gifts you have donated to us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, events, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as the data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
As a faith-based charity, we collect data about training and events you attend. This information is likely to come within the definition of Special Categories of Personal Data. Special Categories of Personal Data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We will always make it clear to you when we collect this information and why. For some of our events and services we may also collect information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect your personal data to perform the agreement we have with you and you fail to provide that data when requested, we may not be able to perform the agreement we have or are trying to enter into with you. In this case, we may have to cancel your ticket or booking to an event, rental of space or provision of a service from us, but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you which include:
Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, whatsapp or otherwise. This includes personal data you provide when you:
donate online, using an app, by text message or completing a giving envelope
are photographed or filmed during one of our events;
create an account on our website;
register for an event or course;
subscribe to our service or publications;
request marketing to be sent to you;
request the support of one or more of our charitable services
enter a competition, promotion or survey
give us some feedback.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
Technical Data from analytics providers such as Google based outside the EU.
Identity and Contact Data from publicly available sources such as Companies House based inside the EU.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the agreement we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
Generally, we do not obtain your consent for processing your data in the ways set out above but will rely on your specific consent as a legal basis for processing your personal data when we collect Special categories of Data or in relation to sending direct marketing communications to you via email, text message or Whatsapp. You have the right to withdraw consent to marketing at any time by clicking on an unsubscribe link in one of our emails to you or by emailing.
Purposes for which we will use your personal data
We have set out below a description of the ways we plan to use your personal data. We collect and process information so that we can:
manage, administer and promote the charity;
administer financial transactions and donations;
manage our donor relations and communications across the entities;
administer our courses or events;
manage our websites and social media accounts;
manage our HR function;
prevent and detect crime; and
where we need to comply with a legal or regulatory obligation.
to enable us to provide a voluntary service for the benefit of the public in a particular geographical area as specified in our constitution;
to inform you of news, events, activities and services run by the church.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please email GDPR@babristol.org if you need details about the specific legal ground we are relying on to process your personal.
Sharing your Data
We sometimes share non-identifiable data with third parties, for the sake of contractual agreements with regards to grant and funding applications.
Example data would be numbers on attendance, cost of running and attendance at secondary groups. This data will never be identifiable to individuals.
A named key parter is HTB who we partner with for many of our ‘LYN’ ministries.
Their privacy policy can be found here.
https://htb.org/privacyMarketing
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or purchased goods, attended an event or course from us and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside the HTB group of companies for marketing purposes. You can ask us to stop sending you marketing messages at any time by email at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product purchase, event registration or other financial transactions.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
We will share some of your personal data with the parties set out below for the purposes mentioned above in How we use your personal data
External Third Parties as set out in the Glossary.
Third parties to whom we may choose to sell, transfer, or merge parts of our activities or our assets. Alternatively, we may seek to acquire other charities or merge with them. If a change happens, your personal data will be used in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
Where we use providers based in the US, we may transfer data to them if they have measures in their privacy policies that at the least are to the standard of the now defunct “Privacy Shield Agreement” which required them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield..
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Where applicable we follow the Church of England's “Keep or Bin? The care of your Parish Records” Document available on churchofengland.org
Specifically, we retain electoral roll data while it is still current; gift aid declarations and associated paperwork for up to 6 years after the calendar year to which they relate; and parish registers (baptisms, marriages, funerals) permanently.
For other records: to determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We use Whatsapp as a key communication tool. Requests to join a whatsapp group infer your acceptance of us holding any data given by you, to us, through whatsapp to be held in the same way we would hold other data on you.
ChurchSuite
We use ChurchSuite as a key church management tool. Signing up to ChurchSuite with B&A infer your acceptance of us holding any data given by you, to us, through ChurchSuite to be held in the same way we would hold other data on you. ChurchSuite’s data policy can be found at https://churchsuite.com/gdpr where they also offer helpful ways for you to manage the data you share with us.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please email GDPR@babristol.org.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our charities in conducting and managing our charitable activities to enable us to give you the best church community, events, products and services and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Performance of Agreement means processing your data where it is necessary for the performance of an agreement (contractual or otherwise) to which you are a party or to take steps at your request before entering into such an agreement.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES
External Third Parties
Service providers acting as processors based in the UK who provide website, social media, media and IT and system administration services.
Course and event management systems including but not limited to Eventbrite (Focus) and Planning Center.
Electronic marketing and research services such as Mailchimp, Google Forms and SquareSpace.
Professional advisers including lawyers, bankers, auditors, pension advisors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
Electronic communication via, Facebook and Instagram (Facebook Suite), WhatsApp, Zoom, Gmail and Google Meet.
Facebook, MailChimp, Google , Eventsforce, SquareSpace and Zoom are US based companies. All set out in the privacy policies to enact data transfers with at least, if not more, security than the now defunct Privacy Shield Agreement.
All Third Party Privacy Policies can be found on their respective websites.for support finding any please email GDPR@babristol.org
YOUR LEGAL RIGHTS
You have the right to
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such
possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).